FAQs
Find quick answers about local pickup, shipping, returns, commissions, and events. If your question is not covered, email shop@arohika.com.
Can I pick up my artwork locally?
Yes. Free local pickup is available in Bothell, Washington, for artwork of any size. We can also coordinate a mutually convenient meeting place.
When and how will my order ship?
Ready-to-ship original paintings and other in-stock items usually ship within 3–5 business days. Fine art prints are made to order; please allow 10–12 days for production before shipping.
Personalized ornaments generally ship in approximately 10 days. Please check the individual product page for photo-approval requirements and any different timeline; the White & Blue Heirloom Keepsake ships within 10 days after approval. Commissioned artwork ships after you approve the completed piece.
I primarily ship with UPS or USPS, and tracking information is emailed when your order ships. Artwork is carefully wrapped and packed in protective packaging suited to the item. Shipping costs are shown at checkout; mixed orders may combine the applicable product-class rates.
Processing and delivery dates are estimates. See the Shipping & Returns Policy for full details.
What is the return policy?
All sales of original artwork are final. Print returns and exchanges are accepted within 10 days of delivery. Because screens can display colors differently, please view the artwork on more than one device and confirm the dimensions and orientation before ordering. See the Shipping & Returns Policy for full details.
Do you accept commissions?
Yes. I create custom paintings inspired by meaningful memories, places, color palettes, and spaces. Visit the Commissions page to learn how the process works.
Do you offer workshops or events?
I have hosted Paint and Sip classes in the past. Join the Collectors List to hear about future workshops, exhibitions, and events.